SHIPPING & DELIVERY POLICY
Standard delivery to Pakistan is Rs. 149 & Express delivery is Rs. 250.
On the front, we deliver to the countries that our logistics partners have affiliates in, and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly, and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the checkout page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
ORDER STATUS & TRACKING
All orders placed from Monday to Saturday (excluding public holidays) will be processed and shipped within 1 working day upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing, and dispatching of orders. An email confirmation will be sent for all orders once received.
There are 2 delivery options available for customers, Standard, and Express courier.
Standard Courier – is Rs. 149 for all local orders and it takes approximately 3-5 working days to reach you from the time of order.
Express Courier – is available at an additional charge of Rs. 250 and it takes approximately 1-3 working days to reach you from the time of order.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and may track its status here.
TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties, and tariffs (if any) as per your country’s governing laws in order to clear customs.
MODE OF PAYMENTS
We accept payments via Cash On Delivery (COD), Jazz cash, and Bank transfer.